Privacy Policy

Last updated: 20 May 2026

Data controller

European Customs Services Alliance (ECSA) is the data controller for personal data collected through this website. Day-to-day administration of the website is handled by Nodebrush AB on behalf of ECSA, acting as our data processor. For questions about your data, email support@nodebrush.com and mention that your request concerns ecsa-customs.com so we can route it correctly.

What data we collect

When you submit the contact form on this website, we collect the following information:

  • Full name
  • Email address
  • Company name
  • Phone number
  • Subject
  • Your message

This data is used to respond to your enquiry. It is delivered to us by email and stored in our website database so we can locate submissions if email delivery fails. We do not share it with third parties, and we do not use it for marketing without your explicit consent.

Data retention and deletion

Your enquiry is stored in our website database and also delivered to us by email. We will delete the database record on request. Because email is a distributed medium, copies may exist in mail infrastructure outside our direct control; we will make reasonable efforts to delete those emails on request, but cannot guarantee removal from all transit or backup systems. To request deletion, email support@nodebrush.com and mention that your request concerns ecsa-customs.com.

reCAPTCHA

This site uses reCAPTCHA, a service provided by Google LLC, to protect the contact form against spam and automated abuse. As of May 2026, European Customs Services Alliance (ECSA) acts as the data controller for reCAPTCHA data collected on this site, and Google processes that data solely on our behalf as a data processor under the Google Cloud Data Processing Addendum.

reCAPTCHA may collect hardware and software information such as device and application data, your IP address, and user interactions on the site. This data is used solely for security and fraud prevention.

Cookies and analytics

This website uses one cookie, which does not require consent. _grecaptcha is set by reCAPTCHA on the contact form for the security check described above, only when you submit the form.

For analytics we use Umami, running on a server operated by Nodebrush AB on our behalf. It records page views and basic device information without setting cookies and without using personal identifiers.

Your rights

Under GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, email support@nodebrush.com and mention that your request concerns ecsa-customs.com.